Citation - a CPIC partner

Whether you're starting a care business or growing one, at Citation you’ll find everything you need to help you get HR, Health & Safety and CQC compliance right.

They enjoy deciphering thousands of pages of regulations, and finding affordable, intelligent solutions to keep compliance simple for businesses like yours and get you the highest possible regulatory rating.

Who are they?

• 300+ HR professionals, barristers, solicitors, Health & Safety experts, and care industry experts here for you 24/7
• 30+ years supporting UK businesses
• 30,000+ brilliant clients
• Rated ‘Excellent' by their clients on Trustpilot

How? 

• 24/7 expert advice – Round-the-clock phone access to expert HR and Health & Safety professionals
• Atlas, their smart compliance technology – Manage essential HR and Health & Safety tasks, training, rotas and workforce management, plus, documentation in one place with the Atlas online hub
• Specialist on-site support – Annual HR check-ins and site visits delivered by their lovely local consultants
• Advice so good, it’s guaranteed – As long as you follow their advice, they’ll defend you against tribunal claims up to £1.5million a year
• Documentation, sorted – Policies, risk assessments, contracts – their experts have them covered for you, so you can focus on what you do best
• CQC Pro – Ace your inspections and tick off your regulatory obligations with this handy online tool
• Care mock inspections – Avoid any surprises when the regulator comes to call with mock inspections by Citation’s professional team
• Care-specific e-learning - train your team with CPD-certified and RoSPA-approved courses
• Cyber Security - build resilience, reduce risk and stay compliant with our test, train and certify approach

And, as a partner member, you can get all of this for less with preferential rates.

Your CPIC member benefit

As a valued CPIC member, you get free access to Citation’s HR, Employment Law and Health & Safety advice line.

Problem with a staff member? Questions about a contract? Need guidance on Health & Safety? Whatever you need support with, their dedicated consultants are available 9-5 Monday-Friday to chat you through any issue you may have. The advice provided is always clear and delivered in real-world language, so you know exactly what you should do and why you should do it for complete peace of mind.

Simply call 0161 504 0843 between 9am-5pm Mon-Fri and quote ‘Cornwall Partners in Care’ for personal, one-to-one support.

Need more hands-on support?

CPIC members can benefit from preferential rates off a new client contract on Citation’s full service giving you peace of mind at affordable rates. To find out how Citation can save you time, stress and money simply call 0345 844 1111 or click here for more information. Remember to quote ‘Cornwall Partners in Care’ when enquiring to access preferential rates off a new client contract.